Shipping and Delivery
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- Shipping and Delivery
At Karunad LED, we are dedicated to ensuring your orders are delivered safely and on time. Below are the details of our shipping and delivery process:
1. Shipping Locations
- We ship products to locations within [Country Name].
- International shipping may be available upon request; additional charges and delivery times will apply.
2. Shipping Charges
- Shipping charges are calculated based on the delivery location, product weight, and dimensions.
- Free shipping is available for orders above [Amount], if applicable.
3. Delivery Timeframes
- Orders are typically processed within 1–2 business days after payment confirmation.
- Delivery timelines vary based on location:
- Local: 3–5 business days
- Regional: 5–7 business days
- Remote/International: 7–14 business days
- Please note that delivery times are estimates and may vary due to unforeseen circumstances like weather, holidays, or courier delays.
4. Order Tracking
- Once your order is dispatched, a tracking number will be shared via email or SMS to help you monitor your shipment.
- You can track your order on our logistics partner’s website using the provided tracking details.
5. Delivery Conditions
- Please ensure the shipping address provided is accurate and complete.
- If no one is available at the address during delivery, the courier may attempt re-delivery or contact you for further instructions.
6. Damaged or Lost Shipments
- If your order arrives damaged, please report it to us within 48 hours of delivery with photos of the package and product.
- For lost shipments, contact our support team for assistance. We will work with the courier to resolve the issue promptly.
7. Changes to Orders
- Changes to shipping addresses or order details must be communicated before the order is dispatched.
- Once dispatched, modifications may not be possible.
8. Contact Us
For shipping and delivery inquiries, please contact:
Email: smlightingindustry2022@gmail.com
Phone: +91 8073685049
Thank you for choosing Karunad LED. We strive to make your shopping experience seamless and satisfactory!